Privacy Policy

Last Updated: 11/12/2020

This Privacy Policy describes how Thevvlove (“we,” “us,” “our”) collects, uses, stores, and protects your Personal Information when you visit or make a purchase from Thevvlove.com (“Website”).

This Policy applies to all customers residing in the United States, as well as users who may access our website globally. By using our Website, you consent to the practices outlined in this Privacy Policy.

Our business is legally owned and operated by Manvel Koshkaryan, a sole proprietorship located at:
15727 Tupper St, North Hills, CA 91343, United States.

If you have any questions, contact us at:
Email: support@Thevvlove.com

1. Information We Collect
We collect several types of information to operate our Website, process orders, and provide customer support. The information we collect includes:

a. Personal Information Provided by You
When you place an order, create an account, or contact us, you may provide:

Name
Email address
Shipping address
Billing address
Phone number
Payment method details (processed securely through third-party processors)
Account login credentials (if you create an account)
We do not store full credit card information. Payments are processed securely through PayPal and Shopify’s integrated payment partners.

b. Automatically Collected Information
When you visit our Website, certain information is automatically collected by your browser or device:

IP address
Browser type and version
Device identifiers
Operating system
Pages viewed and time spent
Click paths and browsing behavior
Referring URLs
Shopify automatically collects anonymized analytics data to help ensure site performance and security.

c. Cookies & Tracking Technologies
We use cookies and tracking tools to:

Enable core website functionality
Remember user preferences
Analyze website performance
Personalize your shopping experience
Support secure checkout processes
You may disable cookies in your browser settings, but doing so may limit certain Website functionalities.

d. Information from Third-Party Services
We may receive information from:

Payment processors (PayPal)
Analytics providers
Fraud prevention tools
Marketing platforms
These partners may share limited information necessary to process payments, verify transactions, or help us comply with security standards.

2. How We Use Your Information
We use Personal Information for legitimate business purposes, including:

Processing and fulfilling orders
Shipping goods to your address
Providing customer service and support
Detecting and preventing fraud
Improving website performance and user experience
Communicating updates, order confirmations, and notices
Complying with legal obligations
We do not sell Personal Information to third parties.

3. Shopify Hosting & Data Storage
Our Website is hosted on Shopify Inc., which provides the online e-commerce platform enabling us to sell products and manage transactions.

Shopify securely stores customer information using encrypted databases located in the United States and Canada. Data may also be processed by Shopify’s global infrastructure to maintain system reliability.

Shopify implements:

Industry-standard encryption
Secure payment tokenization
Fraud analysis systems
PCI-DSS compliant checkout environments
By using our Website, you acknowledge that your information may be transferred and stored on Shopify’s secure servers.

4. Payment Processing & Security
We use PayPal as our primary payment provider. PayPal processes payments securely using industry-standard encryption. We do not receive your full credit card details.

We may also rely on Shopify’s built-in fraud analysis tools. These tools check transactions for risk signals such as:

Mismatched billing addresses
High-risk IP locations
Device fingerprint anomalies
Multiple failed payment attempts
We reserve the right to cancel any order that triggers fraud alerts or fails verification checks.

5. Sharing Your Personal Information
We share Personal Information only with trusted third parties that help us operate our business:

a. Shopify
For hosting, checkout processing, analytics, and fraud prevention.

b. Payment Providers
PayPal processes your payments securely.

c. Shipping Carriers
USPS, UPS, FedEx, DHL, or other carriers receive your name, address, and phone number to deliver your order.

d. Fraud Prevention & Security Partners
We may share necessary information to investigate or prevent fraudulent activities.

e. Legal Compliance
We may disclose information if required by law, subpoena, or court order.

We do not sell or rent customer data to advertisers.

6. Data Retention
We retain your Personal Information for as long as necessary to:

Fulfill the order
Provide customer support
Comply with tax obligations
Meet legal and regulatory requirements
Order records may be stored for up to 7 years or longer if required by U.S. law.

7. Your Rights Under GDPR (EU Visitors)
If you are located in the European Union, you have the right to:

Access the Personal Information we hold about you
Request correction of inaccurate data
Request deletion (“Right to be Forgotten”)
Restrict or object to data processing
Request data portability
Lodge a complaint with a data protection authority
To exercise any of these rights, contact us at support@Thevvlove.com.

8. Your Rights Under CCPA/CPRA (California Residents)
California consumers have the right to:

Know what Personal Information we collect and why
Request deletion of Personal Information
Request disclosure of data sold or shared (we do not sell data)
Opt-out of data sharing for advertising purposes
Be free from discrimination for exercising privacy rights
To submit a CCPA request, email us at: support@Thevvlove.com.

9. Cookies & Tracking Preferences
We use essential and functional cookies to operate our Website. Users can manage cookies through browser settings. Disabling certain cookies may impact Website performance, including the ability to process orders.

Types of cookies used:

Essential cookies – required for checkout and security
Analytics cookies – measure performance and traffic
Preference cookies – remember your settings
10. Do Not Track Signals
Our Website does not alter data collection practices when receiving “Do Not Track” signals due to technical limitations across browsers.

11. Protection of Your Information
We take reasonable administrative, technical, and physical safeguards to protect your Personal Information, including:

Encrypted data transmission (HTTPS)
Secure Shopify-hosted databases
Fraud scanning tools
Restricted employee access to sensitive data
Routine system monitoring
While we follow industry best practices, no method of transmission or storage is completely secure. You agree to use the Website at your own risk.

12. Children’s Privacy
Our Website is not intended for individuals under the age of 13. We do not knowingly collect information from children. If we learn that a child has provided data, we will delete it promptly.

13. International Data Transfers
If you access our Website from outside the United States, you acknowledge that your information may be transferred to and processed in the United States or Canada, where privacy laws differ from your home jurisdiction.

14. Third-Party Links
Our Website may contain links to third-party services. We are not responsible for the privacy practices or content of those sites. Users should review each website’s privacy policy before providing personal information.

15. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes take effect immediately upon posting on this page. Continued use of the Website indicates acceptance of the updated terms.

16. Contact Information
For questions about this Privacy Policy or to exercise your rights, contact us at:
Email: support@Thevvlove.com
Address: 15727 Tupper St, North Hills, CA 91343, United States